adc365 Terms and Conditions

1. General Provisions

adc365 ("Platform", "we", "us") operates an online casino and betting service for players in Bangladesh. These terms and conditions apply to the use of the platform, account management, deposits, withdrawals, bonuses and all other services.

By accessing or using adc365 you acknowledge that you have read, understood and agreed to comply with these complete terms and conditions. These terms must be read together with our Privacy Policy and Responsible Gaming Policy.

1.1 Definitions

• "User" or "Player" — any person who has created an account on adc365 or is using the platform.
• "Services" — all online gaming, betting, casino and related activities provided by adc365.
• "Account" — the personal user profile created through registration on the platform.
• "Balance" — the total amount of funds held in a user's account.
• "Bonus" — additional credits or benefits provided as a promotional offer.

1.2 Applicability

These terms and conditions apply equally to the adc365 website, mobile version and services provided through any other channel. The platform provides services in Bangladesh and is specifically designed for players in Bangladesh.

2. Eligibility and Account Registration

2.1 Age Requirement

If a user provides false information about their age at the time of registration, their account will be immediately closed and all balances will be forfeited.

2.2 Registration Process

When creating an account, the user must provide the following information accurately:

• Full legal name (as per national identity card)
• Active mobile number and email address
• Date of birth
• Current address

Providing incorrect or false information is considered a serious violation and may result in account cancellation.

2.3 One Account Policy

Each user may operate only one account. Creating multiple accounts by the same person is strictly prohibited. If this rule is violated, all associated accounts will be closed and funds may be confiscated.

2.4 Identity Verification (KYC)

adc365 may at any time request a government-issued identity document, proof of address or other documents to verify a user's identity. Withdrawals may be placed on hold until the KYC process is completed.

3. Account Security

The user is responsible for keeping their account login details (username and password) completely confidential. The user is solely responsible for all activities carried out on their account.

• Never share your login details with any third party.
• If you notice any suspicious activity, notify our support team immediately.
• Log out safely after each session.
• Avoid using easily guessable passwords (such as your date of birth or phone number).

adc365 will never ask for your password by email or phone. If you receive any such request, be alert and notify us.

4. Deposits and Withdrawals

4.1 Deposit Terms

The following payment methods are supported for depositing funds on adc365: bKash, Nagad, Rocket and bank transfer.

Deposits may only be made using a payment method registered in your own name. Depositing from a third-party account is prohibited and may result in account suspension.

4.2 Withdrawal Terms

The following conditions apply for withdrawals:

• KYC verification must be completed before withdrawal.
• If an active bonus is present, wagering requirements must be met before withdrawal.
• The withdrawal method must match the deposit method.
• A maximum daily withdrawal limit may apply.

adc365 reserves the right to place withdrawal requests on hold in cases of fraud or suspicious activity.

4.3 Currency and Conversion

adc365 provides services in Bangladeshi Taka (BDT / ৳). All transactions will be completed in Taka. Any fees arising from currency conversion are the responsibility of the user.

5. Bonuses and Promotions

5.1 Welcome Bonus

Newly registered users will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳8,000.

5.2 Wagering Requirements

A 10x wagering requirement applies to all bonuses. This means you must wager 10 times the bonus amount before withdrawing from your bonus.

• A set time limit applies for meeting the wagering requirements.
• When wagering bonus funds on certain games, a different contribution rate may apply to the wagering calculation.
• Withdrawing before the requirements are met will result in the bonus being cancelled.

5.3 Bonus Abuse

Creating multiple accounts to claim bonuses, claiming bonuses through family members, or any form of strategic misuse will result in bonus cancellation and account suspension.

5.4 VIP Program

The adc365 VIP program has three tiers:

• Bronze: Weekly cashback up to 0.4%
• Silver: Weekly cashback up to 0.8%
• Gold: Weekly cashback up to 1.2%

Players can advance to higher tiers through regular active play. VIP benefits are subject to the terms and conditions of the applicable tier.

6. Game Rules

6.1 Fair Play

adc365 is committed to ensuring a fair and transparent gaming environment. All game outcomes are governed by a Random Number Generator (RNG), which ensures impartiality.

6.2 Betting Limits

Minimum and maximum betting limits are set for each game and are displayed in the game interface. adc365 reserves the right to change betting limits at any time.

6.3 Technical Errors

If a game result is affected by a technical error or system failure, the relevant bet will be considered void and the stake will be refunded. In such situations, the decision of adc365 is final.

6.4 Game Providers

adc365 works with a range of world-class game providers, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi and many more. The individual terms and conditions of each game provider may apply.

7. Prohibited Activities

The following activities are strictly prohibited on adc365:

• Money laundering or transacting with funds from illegal sources.
• Fraud, cheating or exploiting system vulnerabilities.
• Playing games using bots, automated software or artificial intelligence.
• Attempting unauthorised access to another user's account.
• Exploiting any technical error on the platform.
• Accessing the platform from a prohibited region.
• Colluding with other users to claim bonuses or rewards.
• Publishing harmful or defamatory content against the platform.

8. Account Suspension and Closure

8.1 Our Rights

adc365 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of these terms and conditions.
• Providing false information or failing identity verification.
• Evidence of fraud or suspicious activity.
• Bonus abuse.
• Legal or regulatory requirements.

8.2 Voluntary Account Closure

A user may at any time contact our support team to request account closure. All outstanding wagering requirements must be met and any remaining balance must be withdrawn before the account is closed.

8.3 Self-Exclusion

As part of responsible gaming, a user may request Self-Exclusion for a specified period. For more information on this, please see our Responsible Gaming Policy.

9. Responsible Gaming

adc365 gives the highest priority to responsible gaming. Gambling should be an entertainment activity, not a source of income.

• Only play with money you can afford to lose.
• Do not increase your bets in an attempt to recover lost funds.
• Set a fixed time and spending limit for playing.
• Prioritise spending time with family or friends.

Our platform offers the option to set deposit limits, betting limits and time limits. Visit our Responsible Gaming page for more details. If you are having difficulties, contact our 24/7 live chat support.

For players aged 21 and above only

10. Privacy and Data Protection

adc365 takes the privacy and protection of users' personal information seriously. We use SSL encryption technology to keep your information secure.

Full details on the collection, use and storage of personal information can be found in our Privacy Policy, which forms an integral part of these terms and conditions.

• We do not sell personal information to third parties without your consent.
• Information may be provided to authorities as required by law.
• You have the right to request correction or deletion of your information.

11. Limitation of Liability

To the maximum extent permitted by law, adc365 accepts no liability for:

• Losses caused by internet connection interruptions.
• Problems with your device or software.
• Delays or errors by third-party payment providers.
• Losses resulting from unauthorized access due to your own negligence.
• Game cancellations due to technical errors (bet amounts will be refunded).

In the event of any dispute, adc365's server logs and records will be considered final evidence.

12. Changes to Terms

adc365 reserves the right to modify these terms and conditions at any time. For significant changes, users will be notified via their registered email or through a notification on the platform.

Continued use of the platform after any changes will be considered as acceptance of the new terms and conditions. It is therefore recommended to visit this page regularly.

13. Contact

If you have any questions or complaints regarding these terms and conditions, please contact us:

Our support team is ready to resolve any issue quickly. Any dispute related to these terms and conditions will be settled in accordance with the applicable laws of Bangladesh.