adc365 Privacy Policy

adc365 (hereinafter referred to as "we", "us", or "the platform") is an online casino and betting platform in Bangladesh. We place the highest importance on your privacy. This privacy policy explains how we collect, use, store, and protect your personal information.

By visiting our website adc365.cam or creating an account, you agree to the terms of this privacy policy. Please read this policy carefully.

What Information We Collect

When registering an account and using services on adc365, we may collect the following types of personal information:

1.1 Identity Information

• Full name and date of birth
• National ID number or passport number (for age verification)
• Email address and mobile number
• Username and password (in encrypted form)

1.2 Financial Information

• bKash, Nagad, or Rocket account number (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

1.3 Technical Information

• IP address and device identifiers
• Browser type, operating system, and device information
• Cookie and session data
• Date, time, and page browsing history of website visits

1.4 Gaming Activity Information

• Betting history and gaming patterns
• Win and loss records
• Bonus usage history

How We Use Information

adc365 uses the collected information for the following purposes:

2.1 Account Management and Service Delivery

Your information is required to create and manage your account, verify login, process deposits and withdrawals, and award bonuses. This information is essential for the smooth operation of all adc365 services.

2.2 Identity and Age Verification

Our platform is for users aged 21 and above only. By verifying the information provided at registration, we ensure that minors do not gain access to this platform.

2.3 Fraud Prevention and Security

To keep your account and financial transactions secure, we monitor suspicious activity. If any unusual activity is detected, we will notify you.

2.4 Customer Support

To resolve your issues quickly, our 24/7 live chat support team may access your account and transaction information.

2.5 Responsible Gaming

By analyzing your gaming patterns, we identify possible signs of addiction and provide support when needed.

Data Storage and Protection

3.1 Encryption and Security Measures

We use industry-standard SSL/TLS encryption technology, which keeps all data exchanged between your browser and our servers completely secure. Financial information is protected with an additional layer of encryption.

3.2 Data Retention Period

We retain your information for as long as your account is active and thereafter for the period required by applicable legal obligations. Records of financial transactions may be kept for a longer period as required by law.

3.3 Access Control

Only authorized staff may access your personal information, and they are given access only to the information necessary to perform their duties. All staff are required to comply with strict confidentiality agreements.

Sharing Information with Third Parties

adc365 does not sell or rent your personal information for commercial purposes. However, information may be shared with third parties in the following circumstances:

4.1 Payment Processors

Relevant financial information is shared with the respective payment processor to complete financial transactions via bKash, Nagad, Rocket, and bank transfer. These organizations follow their own privacy policies.

4.2 Technology and Service Partners

Game providers such as Pragmatic Play, PG Soft, JILI, Spribe, and others may access limited information to operate the platform. This information is used solely for the purpose of providing technical services.

4.3 Legal Obligations

We may be required to disclose information to authorities if needed to comply with a court order, government directive, or applicable law. In such cases, we fulfill our legal obligations.

4.4 Fraud Prevention

Information may be shared with relevant authorities to prevent money laundering or stop fraudulent activity.

Cookies and Tracking Technologies

The adc365 website uses cookies and similar tracking technologies. These technologies help improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: For operating the basic functions of the website, such as maintaining login sessions.
• Functional Cookies: For remembering your preferences and settings.
• Analytics Cookies: To collect website usage statistics and improve services.
• Security Cookies: To detect and prevent fraudulent activity.

5.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. Please note that disabling cookies may cause some important website functions to not work properly.

Your Rights and Controls

You have the following rights over your personal information:

6.1 Right to Access Information

You may contact us to find out what information we hold about you. We will provide this information to you within a reasonable time.

6.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you may request a correction. This can be done through account settings or via live chat.

6.3 Right to Close Your Account

You may request to close your account at any time. Even after closure, some information will be retained for a specified period in accordance with legal obligations.

6.4 Right to Opt Out of Marketing Communications

You may stop receiving our promotional emails or messages at any time. Please contact our support team to do so.

Protection of Minors

adc365 provides services only to users aged 21 and above. We do not intentionally collect any information from minors.

We verify age at the time of registration. If a person opens an account with false information and it is later found that they are under 21, the account will be closed immediately and the related information will be deleted.

If you become aware that a minor is using our platform, please contact us.

Changes to the Policy

We may update this privacy policy from time to time. If any significant changes are made, we will inform you by email or by a notice on the platform.

The date of each update will be noted at the top of this page. Continued use of the platform after any changes will be considered your acceptance of the new policy.

We recommend that you visit this page regularly and stay informed about the latest privacy policy.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is always ready to assist you.